Privacy Policy
Last Updated: November 4, 2024
Welcome to Qikr.io! Your privacy is very important to us, and this Privacy Policy explains how Qikr.io (“we,” “us,” or “our”) collects, uses, discloses, and protects information through our HyperQuery software, website, and related services. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you sign up or interact with our services, we may collect personally identifiable information, such as your name, email address, phone number, and company details.
- Usage Data: We collect information on how you use our services, including pages visited, clicks, time spent, and other analytics data, which helps us improve our software and user experience.
- Device and Log Information: Information about the device and internet connection used to access our services, including IP address, browser type, and operating system, may be collected to ensure security and optimize performance.
- Customer Data: As part of using HyperQuery, users may upload data from their MySQL databases for analysis. This data remains under your ownership and control.
2. How We Use Your Information
We use the information collected for the following purposes:
- To Provide and Improve Services: We use your data to enable access to and usage of our software, and to enhance the functionality and security of our services.
- Customer Support: Your contact information is used to respond to inquiries, provide customer support, and resolve issues.
- Security and Compliance: We use collected information to monitor, detect, and prevent potential security issues or fraud.
- Analytics: Aggregated data helps us analyze trends, manage service performance, and improve our offerings.
3. How We Share Your Information
We do not sell or rent your information. We may share information only in the following scenarios:
- With Third-Party Service Providers: We may share information with trusted third parties that perform services on our behalf, such as hosting, analytics, customer support, and payment processing. These providers are bound by confidentiality obligations and are prohibited from using your data for any other purpose.
- Legal Compliance: We may disclose information if required by law or in response to valid legal processes, such as subpoenas or court orders.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any change in ownership or use of your data.
4. Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.
5. Your Choices
- Access and Update: You may access, correct, or update your personal information at any time by contacting us.
- Opt-Out: If you no longer wish to receive marketing communications from us, you may opt out by following the unsubscribe instructions in our emails or by contacting us directly.
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.
7. International Data Transfers
If you are accessing our services from outside of [your company’s country], please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using our services, you consent to this transfer.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date at the top. Your continued use of our services after any changes become effective constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
Address: [Your Company’s Address]
